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Terms and conditions

TERMS AND CONDITIONS OF PLAY

  1. ACCEPTANCE

These Terms and Conditions ("Terms") apply to all games, promotions, and services offered by Mascot Casino ("we" or "us"). By creating an account, depositing funds, or playing any game on our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

  1. AGE RESTRICTIONS

You must be at least 18 years old (or the minimum age required in your jurisdiction) to create an account with us. We reserve the right to request proof of age from any player.

  1. RESPONSIBLE GAMING

We encourage all players to gamble responsibly and within their means. If you or someone you know has a problem with gambling, please seek help from a reputable support service.

  1. ACCOUNT REGISTRATION

To create an account with us, you must provide accurate information about yourself, including your name, address, date of birth, and other relevant details. We may request additional documentation to verify this information.

  1. DEPOSIT AND WITHDRAWAL TERMS

Deposits can be made using various payment methods as specified on our website. Withdrawals will be processed within 3-5 business days after the withdrawal request has been verified. All withdrawals are subject to a minimum and maximum amount, which may vary depending on your account status.

  1. GAME RULES

Each game offered by us is governed by its own specific rules. These rules are available in-game or through our customer support team upon request. By playing any game, you acknowledge that you have read and understood the relevant game rules.

  1. PROGRESSIVE JACKPOT TERMS

Progressive jackpots may be won by players who participate in qualifying games. Jackpot winners will receive their prize within 30 days of verification. We reserve the right to modify or cancel progressive jackpot schemes at any time without notice.

  1. PROMOTIONS AND BONUSES

All promotions and bonuses offered by us are subject to these Terms, as well as specific promotion rules and terms that may apply. Bonuses will be awarded in accordance with our bonus policy and can only be used on specified games or for specific purposes.

  1. WAGERING REQUIREMENTS

Certain games or bonuses may have wagering requirements attached to them. These requirements must be met before any winnings can be withdrawn from your account.

  1. CANCELLATION AND CHANGES TO TERMS

We reserve the right to cancel, modify, or add new Terms and Conditions at any time without notice. By continuing to play on our platform after changes have been made, you acknowledge that you agree with and accept these updated terms.

  1. DISPUTE RESOLUTION

Any disputes arising from your account or gameplay will be governed by our internal dispute resolution process. If the matter cannot be resolved through this process, it may be referred to an independent third-party mediator for binding arbitration.

  1. LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with the laws. Any disputes or claims arising from your account or gameplay will be subject to the exclusive jurisdiction of the courts.

  1. LIMITATION OF LIABILITY

In no event shall we, our directors, officers, employees, agents, or affiliates be liable for any direct, indirect, incidental, special, punitive, consequential, or exemplary damages resulting from your use of our platform.

  1. ENTIRE AGREEMENT

These Terms and Conditions constitute the entire agreement between you and us regarding your account and gameplay on our platform. No verbal understandings or prior agreements shall supersede these written terms.

  1. CHANGES TO TERMS AND CONDITIONS

We reserve the right to modify, add, or remove any section of these Terms at any time without notice. By continuing to play on our platform after changes have been made, you acknowledge that you agree with and accept these updated terms.

  1. ACCEPTANCE OF COOKIES POLICY

By accessing our website or playing games on our platform, you consent to the use of cookies in accordance with our Cookies Policy.

  1. PRIVACY AND DATA PROTECTION

We collect and process personal data about you in accordance with our Privacy Policy. You must familiarize yourself with this policy before creating an account with us.

  1. CUSTOMER SUPPORT TERMS

Our customer support team is available 24/7 to assist with any questions or concerns you may have regarding your account, gameplay, or other matters related to the platform.

  1. GAMING REGULATIONS AND LAWS

We comply with all applicable gaming regulations and laws in our jurisdiction. If we fail to do so, we reserve the right to modify or cancel games and promotions accordingly.

  1. CONFIDENTIALITY AGREEMENT

By agreeing to these Terms and Conditions, you acknowledge that your account information is confidential and must not be shared with anyone without our explicit written consent.

These Terms and Conditions are subject to change at any time. We recommend reviewing them regularly for updates and changes.